What is the cancellation policy?
Please read our Cancellation policy carefully as it depends on which resort you book through us according to the name of the Developer:
Our cancellation policy is you can make any changes or cancellation 61 days or more prior to your arrival, once you are within 60 days there is no changes or cancellations allowed; There is a cancellation fee of $ 50 regardless to pay in the event of a cancellation.
61 days plus from check in = 100% refund – $50 cancellation fee
60 days or less from check in = NO Cancellation + $50 cancellation fee
Playing all day at the attractions is even more fun when you know you can come back to this. Your stylish home away from home at Sheraton Vistana Villages is a comfortable one-, two- or even three-bedroom villa designed just for Central Florida vacationers. Whether your visit includes lots of family members or just the two of you, you’ll appreciate the extra room—up to 1,770 square feet of it—along with the conveniences and luxuries it offers. All villas feature fully equipped kitchens or well-equipped kitchenettes, washers and dryers, private balconies or patios, whirlpool tubs, HDTVs, unlimited wireless high-speed internet access and the signature Sheraton Bed, helping to make every minute of your time in Orlando truly enjoyable.
1,080 SQUARE FEET* • SLEEPS UP TO 6 ADULTS
The two-bedroom villa is a spacious, beautifully appointed vacation home that offers enough space for family and friends. With a living area, dining area and bedrooms, you’ll find plenty of room to relax after a day enjoying the many wonders of Central Florida. Your villa features the following amenities:
Please Note: This is an artist’s rendering of one type of two-bedroom villa. It is provided to give a general idea of villa rooms/areas. The dimensions, interior layout and fixtures of the villa as built may vary from those shown.
* Square footage is approximate. Villa amenities are subject to change. Furnishings may vary. Artist’s rendering, finished product may vary.
Guests should be aware of the following:
Beginning April 7, 2024, to June 8, 2024, Sheraton Vistana Villages Key West Village will be undergoing villa refurbishment. Work will occur daily during daytime hours, so please anticipate construction noise during this time. All other resort amenities are expected to remain open and fully operational for your enjoyment.
The Key West Pool will be closed for refurbishment from Sep. 1 to Oct. 20, 2023. During this time, the Bella Pool and St. Augustine Pool are expected to remain open. Thank you for your understanding as we make this important update.
There is no cash available at this resort, and credit cards are the only acceptable form of payment.
Service Animal Policy
Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.
Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.
General Property Updates
Mail packages for a fee of $10.00 per package.
Express check-out is available at this resort.
Oversized parking is not available at this resort.
The current status of resort amenities and services is subject to change at any time. Please continue to check this website frequently for updates prior to your upcoming reservation.
All Fitness Centers (St. Augustine, Key West, Bella) are open from 7 a.m. to 11 p.m. daily.
Only outdoor Fitness Classes are available at this time.
The Whirlpool Spas are open from 7 a.m. to 11 p.m. daily.
The Village Marketplace is open from 7 a.m. to 11 p.m. daily. The Bella Florida Boutique Giftshop is open from Wednesday to Sunday from 10 a.m. to 6 p.m.
The Breeze Bar and Grill is open from 10 a.m. to 10 p.m. daily.
Key West Pool Bar is open Thursday thru Sunday from noon to 6 p.m. (Limited beverage offers only). Pirate’s Cove Pool Bar is open from noon to 6 p.m. daily.
The Bella Pool, St. Augustine Pool, and Key West Villages Pool and spas are open from 7 a.m. to 11 p.m. daily. The St. Augustine Waterslide is open from 9 a.m. to 10 p.m.
The Poolside Cabanas are open from 7 a.m. to 11 p.m. daily with social distancing limitations.
Open from 7 a.m. to 11 p.m. daily.
Bella Steam Room & Sauna is open from 7 a.m. to 11 p.m.
At the heart of Orlando and its non-stop adventure, you’ll find even more amenities at Sheraton Vistana Villages to create a vacation of a lifetime. Enjoy world-class sports and recreation, refresh in a quarter-acre signature pool or workout and recharge for more adventure to come. No matter what your wish list holds, you’ll find endless ways to stay and play away the sunny Florida days.
Open Daily: 7 a.m. to 11 p.m.
True to its name, this beautiful and sprawling quarter-acre pool with its dramatic rock waterfall is a hub of resort activity and relaxation. You’ll find a separate, quieter pool off the main area, as well as a soothing outdoor whirlpool spa. Refreshments are conveniently available poolside starting at 11 a.m. (open seasonally, weather permitting).
Open Daily: 7 a.m. to 11 p.m.
A splash back to Florida’s days of pirates and sunken treasures, this playful pool area includes a shore-like zero-entry side and an irresistible interactive pirate ship with slides, water shoots and a water cannon. The Pirate’s Cove Pool Bar is located poolside to recharge the whole crew after a friendly attack.
Open Daily: 7 a.m. to 11 p.m.
Like the country’s southernmost city, the Key West pool is the perfect point to practice a relaxed, laid-back lifestyle. Cool off after an energizing workout at the nearby fitness center or warm your muscles in the adjacent whirlpool spa after a long day at the parks.
Open daily: 24 hours
Two hard-surface, floodlit tennis courts are located at the Key West Recreation Area. Equipment rentals and lessons are available.
Sports fanatics will find plenty of entertainment around the resort. Equipment is complimentary and can be checked out at the main activities center.
Enjoy family time while preparing a meal in a fun, safe outdoor setting.
Any time is a good time for a Nature Walk. Explore the lush flora and fauna around the resort and stop to feed the ducks and turtles.
Nothing says “vacation” like a campfire. Join us for tasty s’mores or just listening to the crackle of burning logs in the night.
SHERATON® FITNESS CENTERS
Bella Fitness Center: 7 a.m to 11 p.m.
For those who wish to keep their fitness routine going while on vacation, you’ll enjoy the convenience of three Sheraton Fitness centers around the resort to keep you feeling your best throughout your stay.
Get into the action and feel like a kid again as you frolic in the world’s favorite playground. Each day brings a new and exciting adventure, while you take in Orlando’s incomparable theme parks, famous attractions and year-round warm weather.
Nearby Universal Orlando® and Walt Disney World® Resorts are just the beginning. There are also water parks, celebrity dining venues, beaches, dinner shows, golf courses, nature tours, sporting events and shopping galore. With so much to do and see, contact the resort’s Vacation Planning Desk for expert information and discounted tickets to maximize your time and budget.