Please read our cancellation policy carefully as it depends on which resort you book through us according to the name of the Developer:
Our cancellation policy is you can make any changes or cancellation 46 days or more prior to your arrival, once you are within 45 days there is no changes or cancellations allowed.
46 days plus from check in = 100% refund
45 days or less to check in = NO Cancellation
You may modify the name of your booking for a $35 fee, but it cannot be cancelled.
Important Alerts
Guests should be aware of the following:
Construction Updates
The adjacent resort, JW Marriott Gold Coast Resort, and Spa is undergoing renovation. Please anticipate construction noise during normal business hours through Aug. 30, 2023. Work occurs Monday through Friday from 9 a.m. to 4 p.m.
The Surfers Paradise Marriott Resort & Spa has undergone an extensive renovation project to its public spaces and restaurants and has been rebranded as the JW Marriott Gold Coast Resort & Spa. While staying at Marriott Vacation Club at Surfers Paradise, you will have access to all available amenities and services of this newly renovated property.
Amenity Status
The current status of resort amenities and services is subject to change at any time. Please continue to check this website frequently for updates prior to your upcoming reservation.
Open
Concierge
Activities (On-Site)
Fitness Center
Hot Tub(s)/Spa(s)
Housekeeping
On-Site Restaurant
Pool Bar/Grille
Pool Chairs
Pool(s)
Poolside Cabanas
Sports Courts
Spa Services
Valet
There is a fee of $45 daily for valet services.
Closed
Steam Room/Sauna
Car Rental
Buffet breakfast, fee from: 49 AUD
Continental breakfast, fee from: 35 AUD
Full American breakfast, fee from: 49 AUD
Grab-n-Go breakfast, fee from: 8 AUD
Mobility accessible rooms
Room service
Room service, 24-hour
Bowling (5 miles)
Snorkeling
Tennis
Fitness center on-site
Freshwater Pool
Saltwater Lagoon Pool with Sandy Beach
Whirlpool
Ruby Spa (Temporarily Closed) (Appointment is Required)
(13.9 miles)
Room service, 24-hour
Room service
Buffet breakfast, fee from 49.00 AUD
Continental breakfast, fee from 35.00 AUD
Full American breakfast, fee from 49.00 AUD
Before heading out on the Gold Coast, enjoy a delectable buffet experience for breakfast or brunch. Try fresh seafood locally sourced, offering the true flavors of Surfers Paradise. A la carte menu also available.
Reservations required
Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +61 7 5592 9772
JAPANESE
Featuring authentic dishes where you’ll delight in watching your server prepare your meal teppanyaki-style right before your eyes. Sip on unique whisky cocktails on the outdoor terrace.
Reservations required
Open for dinner Dress code: Smart Casual Phone: +61 7 5592 9770
INTERNATIONAL
Chapter & Verse is a unique restaurant in a lounge setting in Surfers Paradise, offering delicious international fare and creative cocktails. Stop by for high tea from 11 a.m. to 3 p.m.
Reservations required
Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +61 7 5592 9800
INTERNATIONAL
Soak up the Gold Coast sun while relaxing outdoors. Order service poolside and sample light fare, food truck favorites, signature cocktails, and enjoy scenic views of the pool.
Open for lunch Dress code: Casual Phone: +61 7 5592 9800
OTHER
Stop by the JW Market cafe and marketplace and stock your room with locally crafted products and produce.
MODERN AUSTRALIAN
Stay in and dine in the privacy of your room or suite or enjoy the outdoor balcony when you order in-room dining. Kids menu also available.
Hours: 24 Hours, 7 days a week
Surfers Paradise Beach
Sea World®
Sea World Drive. Main Beach
Wax Museum
56 Ferny Avenue
Dreamworld
Coomera
Currumbin Wildlife
28 Tomewin Street
Airport Phone: +61 7 5589 1100
Hotel direction: 14.2 miles NW
This hotel does not provide shuttle service.
Head southwest on Terminal Dr toward Eastern Ave. Turn right onto Eastern Ave. Turn right toward Eastern Ave. Turn right onto Eastern Ave. Slight left onto Terminal Dr. Turn left onto Gold Coast Hwy. Our property will be on the left.
Airport Phone: +61 7 3406 3000
Hotel direction: 83 miles NE
This hotel does not provide shuttle service.
Get on M1. Follow M1 and Pacific Motorway to Southport – Nerang Rd/State Route 20 in Molendinar. Take Exit 69-Southport-Nerang Rd from Pacific Motorway/M1. Continue on Southport – Nerang Rd/State Route 20. Take Cotlew St to Ferny Ave/Gold Coast Hwy/State Route 2 in Surfers Paradise. Merge onto Southport – Nerang Rd/State Route 20. Turn right onto Cotlew St. At the roundabout, take the 2nd exit and stay on Cotlew St. At the roundabout, take the 2nd exit and stay on Cotlew St. At the roundabout, take the 2nd exit onto Cotlew St E. Turn right onto Ferry Rd/Southport-Burleigh Rd/State Route 3. Turn left onto Thomas Dr. Go through 3 roundabouts. Turn left onto Ferny Ave/Gold Coast Hwy/State Route 2. Our property will be on the left.
