Important Alerts
Guests should be aware of the following:
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Construction Updates
Below is the most current schedule for planned maintenance work & facilities closures affecting owners and guests. The resort will do its utmost to keep any disturbance to the minimum and we like to apologize in advance for any noise the maintenance may cause to you during your holidays. The ongoing renovations and preventive maintenance will ensure the upkeep of the resort for your upcoming holidays.
Please note that this schedule only covers larger projects that are scheduled at this point in time. Other repairs or maintenance may occur throughout the Resort on an ongoing basis and are not noted on this schedule.
We recommend that owners and guests contact the Resort on a regular basis about maintenance projects at phone number +34 952769600 or by email at guest.marbella@vacationclub.com
The schedule is subject to change without notice.
From Jul. 16, 2023, to Aug. 31, 2023, Charlies Bar will be closed. From Sept. 6, 2023, to Sept. 7, 2023, Charlies Bar will be closed. From Sept. 13, 2023, to Sept. 14, 2023, Charlies Bar will be closed. From Nov. 1, 2023, to Apr. 5, 2024, the BeachSide Bar & Grill (seasonal outlet) will be closed. From Dec. 5, 2023, to Dec. 21, 2023, Charlies Bar will be closed.
2 Charlie’s Bar will remain open during the closure of El Med Restaurant. Dinner service is available every day. The marketplace remains open full year-round for meal options, groceries, freshly baked bread, and much more.
3 During work, the noise level may be at times high for extended periods in affected areas of the Resort.
4 Alternative Pools are scheduled to be open.
5 During renovation works limited changing facilities may be offered. Full changing room facilities are available in the Family Pool. While closed, no steam room facilities will be available. A unisex Sauna is available at the Family Pool.
6 Limited gym facilities and equipment are available during this time. Various Activities (spinning, stretching, yoga, etc.) are normally available.
7 Closure only affects dinner service.
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Cashless Resort
To help promote health safety, there is limited cash available at this property, and credit cards are the preferred method of payment.
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Service Animal Policy
Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.
Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.
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