What is the cancellation policy?
Please read our Cancellation policy carefully as it depends on which resort you book through us according to the name of the Developer:
Our cancellation policy is you can make any changes or cancellation 61 days or more prior to your arrival, once you are within 60 days there is no changes or cancellations allowed; There is a cancellation fee of $ 50 regardless to pay in the event of a cancellation.
61 days plus from check in = 100% refund – $50 cancellation fee
60 days or less from check in = NO Cancellation + $50 cancellation fee
Playing all day at the attractions is even more fun when you know you can come back to this. Your stylish home away from home at Sheraton Vistana Resort a one- or two-bedroom villa designed just for Central Florida vacationers. Whether your visit includes lots of family members or just the two of you, you’ll appreciate the extra room — up to 1,500 square feet of it — along with the conveniences and luxuries it offers. All villas feature fully equipped kitchens or well-equipped kitchenettes, washers and dryers, whirlpool tubs, HDTVs, unlimited wireless high-speed internet access and the signature Sheraton Bed, helping to make every minute of your time in Orlando truly enjoyable.
LAKES PHASE (TWO-BEDROOM LOCKOFF VILLA STYLE)
480 SQUARE FEET* • SLEEPS UP TO 4 ADULTS
The one-bedroom villa is the perfect base from which to explore the very best that Central Florida has to offer. With a living area, dining area and bedroom, there’s plenty of room for four adults to spend relaxing evenings after some fun in the sun. Your villa features the following amenities:
Please note: This is an artist’s rendering of one type of one-bedroom villa. It is provided to give a general idea of villa rooms/areas. The dimensions, interior layout and fixtures of the villa as built may vary from those shown.
* Square footage is approximate. Villa amenities are subject to change. Furnishings may vary. Artist’s rendering, finished product may vary.
Guests should be aware of the following:
The Courts Pool will be closed for refurbishment from Aug. 1 to Aug. 29, 2023. All other resort pools and amenities are expected to remain open during this time.
Beginning Jul. 30, 2023, to Dec. 16, 2023, Sheraton Vistana Resort Cascades Buildings will be undergoing villa refurbishment. Work will occur daily during daytime hours, so please anticipate construction noise during this time. All other resort amenities are expected to remain open and fully operational for your enjoyment.
There is no cash available at this resort, and credit cards are the only acceptable form of payment.
Service Animal Policy
Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.
Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.
The current status of resort amenities and services is subject to change at any time. Please continue to check this website frequently for updates prior to your upcoming reservation.
Charges apply for the Shuttle. Contact the front desk for more information.
For safety reasons, Sheraton Vistana Resort can not accept grocery deliveries on behalf of guests and Owners who aren’t present at the time of delivery; those using vendors such as Instacart, etc., must be present to take receipt of their orders instead. We apologize for the inconvenience.
Open daily from 9 a.m. to 7 p.m.
The Spas and Cascades Fitness Centers are open 24 hours. Fountains Fitness Center is open from 8 a.m. to 10 p.m. daily.
Open daily from 9 a.m. to 7 p.m.
In Villa delivery is available from Azzula from 5 .p.m to 10 p.m.
All pools are open from 8 a.m. to 10 p.m. daily. The Falls Splash Pad is open from 9 a.m. to 6 p.m. daily.
Basketball courts and playgrounds in the Cascades Association are open. Tennis courts are open from 8 a.m. to 9 p.m. Tennis racket rentals 9 a.m. to 7 p.m.
CASCADES POOL, SPA AND CASCADES SUPER POOL, AND FOUNTAINS POOL
FALLS POOL, COURTS POOL, LAKES POOL AND SPRINGS POOL
Cooling off is a breeze at your resort with seven outdoor pools and eight whirlpools. This means you’re always just a few steps from refreshing, sparkling water. Catch a few rays and relaxation while taking a break from the theme parks, jump in mid-day to cool off, or end a day of exploring with a splash.
Indulge in pure relaxation amid the action of Orlando. An extensive selection of treatments is available upon request to help you unwind.
Open daily: 9 a.m. – 9 p.m.
Practice your swing on one of 13 lighted tennis courts—4 hard courts and 9 clay courts—just outside the Main Activity Center.
Located just outside the Tacky Tiki Grill and The Back Porch at The Marketplace, come gather around the fire pit for wholesome family fun, delicious food and drinks, and endless smiles.
Spa and Fountains: 8 a.m.–1 a.m.
Springs: 8 a.m.–10 p.m.
Enjoy a sauna or steam room session to relax and refresh your mind and body.
Let our professional, on-site photographer capture your precious vacation memories for a souvenir you’ll always treasure.
Here in Orlando, the sun shines brightly year-round and endless family-friendly entertainment awaits you around every corner. Although best known for the white-knuckle thrills of Universal Orlando® and the magical moments of Walt Disney World®, these amazing parks are just the beginning.
Experience the other action-packed theme parks, water parks, and sporting events in and around The City Beautiful. Indulge in celebrity dining, dinner shows and luxury shopping. Or get closer to nature on the pristine golf courses, state parks and nearby beaches. With so much to do and see, contact the resort’s Vacation Planning Desk for information and discounted tickets to maximize your time and budget.
Take the whole family and challenge them to a fun round of Animal Trax Mini Golf. Open 9 a.m.–9 p.m., this 18-hole course offers a scenic game amid Florida’s flora and fauna. Conveniently located right at the resort, it’s the perfect activity to get quality time and save a little money.
The fun doesn’t stop there. If you want to have a comfortable round of mini golf, be sure to try Pajama Putt Putt. Come to Animal Trax Mini Golf in your PJs and enjoy a fun spin on this great family-friendly course.
Held at the Super Pool, the Gatorland Show is fun-filled and educational entertainment featuring live animals. After the show, stick around the pool and cool off with Sno Cones.
Comedy Magic Show
Don’t miss out on the unique entertainment of our Comedy Magic Show. This fun-for-all-ages variety-style show — complete with a full dinner — is held several nights a week, and combines amazing magic tricks, hilarious comedy and improv, and tons of audience participation. Appropriate for all audiences, it’s a complete theatrical production with costumes, props and curtains, staged with music, sound and lights.
The atmosphere of Sheraton Vistana Resort wouldn’t be the same without Live Music. Stop and listen to your favorite covers. Be swept away by the melody of traditional Caribbean steel drums. Or enjoy the poolside sounds of DJ Frankie as he plays your favorite tunes. As the sun goes down, enjoy our Poolside Movie Night, then end the day with family time around the campfire, where you can make delicious s’mores and unforgettable memories.
Relax in Your Villa
A day at the parks can wear out even the most avid adventurer. You may enjoy a change of pace with dinner and a movie in your villa. Cook or carry out, while taking advantage of our DVD rentals. There’s a great selection featuring your favorite classic movies or the hottest new releases.
Trying to fit all the fun of Orlando into one vacation can be hard work. Take the time to treat yourself to a few moments of pure relaxation and tranquility with a professional poolside Cabana Massage. Licensed therapists specializing in techniques to relieve stress throughout the entire body will leave you feeling refreshed and ready for anything. If you’d prefer your massage in a more traditional setting, simply request a professional massage in one of the relaxing private massage rooms.
Think you have a kid that can swim like a fish? Let them come to the Mermaids & Dolphins experience and see if they have what it takes to swim like a mermaid or dolphin. They will be fitted with a provided Mono fin and costume tail (up to size 8 shoe). Keep in mind that in-water parental supervision is required for kids that are not strong swimmers. If you want to treasure this special experience, good news! The price includes a digital underwater photo.
With separate sessions for kids ages 5-7 and 8 and up, our Scuba Academy is a safe way for beginners of all ages to learn the basics and give Scuba diving a try. Each class is 45 minutes and conveniently held in one of the swimming pools.
Work up a sweat perfecting your serve on one of 12 lighted tennis courts. If you need to sharpen your skills, sign up for a Tennis Clinic. Kids and adults can get their swing on, while learning tennis basics from a professional. Adjacent to the clay courts are our two pickleball courts. Open daily, pickleball is a fun paddle sport for all ages, blending elements of badminton, ping pong, and tennis. If you’re a sports fan, the fun has just begun. Come by the Activities Desk and check out your favorite sports equipment. Shuffleboard, basketballs and volleyballs (sand and water) are available.
When you’re ready to cool down, the pool area is a place to relax and catch some rays, but it’s also home to an array of family-friendly poolside activities. Check with the Main Activities Center daily or follow your weekly schedule to make sure you don’t miss out on any of the fun. With a variety of options sprinkled throughout the day, there’s sure to be an adventure ready when you are.
In addition to state-of-the-art equipment, a variety of wellness and fitness classes designed to rejuvenate and recharge are available for you to try. Discover inner peace and serenity while toning your body during Wellness 101 Yoga. Sign up for a total body workout; Fit and Tone incorporates aerobics with a variety of toning exercises. Find your rhythm at Wellness 101 ZUMBA, a high-calorie-burning exercise set to upbeat music. Or jump in the pool for Wellness101 Aqua ZUMBA, a low impact, Latin-inspired water workout.
Located at the Spa Recreation Center, Zimmie’s is newly renovated and serves a delicious breakfast buffet as well as and lunch and dinner favorites. You can also try delicious new items, including fish-your-way and specialty flatbreads. Plus, cheer on your favorite sports teams while enjoying a juicy burger, fresh salad or creative sandwich.
Daily: 20% discount on the breakfast buffet for Owners and exchangers*. *Offers are subject to change.