Cancún, Quintana Roo, Mexico
2 Bedrooms
8 Guests

What is the cancellation policy?

Please read our Cancellation policy carefully as it depends on which resort you book through us according to the name of the Developer:

WESTIN Resorts

Our cancellation policy is you can make any changes or cancellation 61 days or more prior to your arrival, once you are within 60 days there is no changes or cancellations allowed; There is a cancellation fee of $ 50 regardless to pay in the event of a cancellation.

61 days plus from check in = 100% refund – $50 cancellation fee

60 days or less from check in = NO Cancellation + $50 cancellation fee

This unit is not necessarily the one in the picture; it will be assigned at the time of check-in.

Important Alerts

Due to intense traffic caused by the construction works happening on one of Cancun’s main avenues (Blvd. Colosio) which takes you to Cancun’s Airport; all airlines and Cancun’s International airport are now recommending to be at the airport within 3 hours in advance for domestic flights and 4 hours in advance for international flights.

The impact of this construction work started in August 2022 and unfortunately is scheduled to remain in place for the next 15 months

Please take all needed precautions to avoid delays and the risk of losing your flight.

General Property Updates


The State of Quintana Roo assesses a hospitality tax that is due upon check-out:

Studio Premium Villa: MXN$90.94  per night
One-Bedroom Premium Villa: MXN$153.69 per night
Two-Bedroom Lockoff Villa: MXN$244.63 per night

The government of the Mexican state of Quintana Roo enacted a new tourist tax which, as of April 1, 2021, is currently Mx$224.00 (approximately US$11.00) for all international visitors to Quintana Roo. The tax will apply to all international visitors over 15 years old.  Please visit to pay this required tax prior to your arrival.

Effective February 1, 2023, daily environmental fee of $72.62 MXN pesos up to $145.24 MXN pesos will be added to room rate. Certain Bonvoy benefits do not apply at this resort.

Amenity Status

The current status of resort amenities and services is subject to change at any time. Please continue to check this website frequently for updates prior to your upcoming reservation.


  • Activities (On-Site)

  • Activity Center

  • BBQ Grills

  • Beach Services

  • Concierge

  • Fitness Center

  • Hot Tub(s)/Spa(s)

  • Housekeeping

  • Kid’s Club

  • Mini-Golf Course

  • On-Site Restaurant

    • Viento is open for lunch and dinner from 11 a.m. to 10 p.m.
    • Duna Sports Bar is open for lunch and dinner from 11 a.m. to 11 p.m.
    • Océano is open for breakfast from 7:00 a.m. to 11:30 a.m. and for dinner from 6:00 p.m. to 10:00 p.m.
  • Pool Bar/Grille

  • Pool Chairs

  • Pool(s)

  • Poolside Cabanas

  • Spa Services

  • Sports Courts

  • Steam Room/Sauna

  • Valet

Making its home amid Cancún’s Mayan ruins and powder-white beaches, this captivating resort gives you the relaxed elegance of the spa, Caribbean waters, and the area’s No. 1 shopping venue.This beautiful resort makes its home amid the fascinating Mayan ruins and powder-white beaches of Mexico’s most sought-after destination. Whether you crave the relaxed elegance of the spa, the crystal-clear Caribbean waters, or strolling the area’s No. 1 shopping venue, you’re sure to find your passion and leave wanting more.

Hotel Information

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located on the beachfront in the Cancun, Mexico, Hotel Zone. The resort is 12 miles from CUN Airport and near the aquarium, museums and shop



This, the larger side of your two-bedroom lockoff villa, sleeps four adults comfortably. It features these amenities:

  • Master bedroom with king-size Westin Heavenly® Bed and HDTV
  • Westin Heavenly Bath® with whirlpool tub and two vanities
  • Living area with sofa bed
  • Living area equipped with HDTV, DVD player and Bose® system
  • Dining area
  • Fully equipped kitchen includes four-burner cooktop, microwave oven, full-sized refrigerator with icemaker, dishwasher, coffee maker, toaster, blender and dinnerware
  • Washer and dryer
  • Private balcony with outdoor furniture
  • Two dual-line phones, one of which is cordless with voice mail and data ports
  • Wireless high-speed internet access
  • Blackout-lined drapery
  • In-room safe

Please Note: This is an artist’s rendering of one type of one-bedroom premium villa. It is provided to give a general idea of villa rooms/areas. The dimensions, interior layout and fixtures of the villa as built may vary from those shown.

* Square footage is approximate. Villa amenities are subject to change. Furnishings may vary. Artist’s rendering, finished product may vary.

Key Amenities

  • Airport shuttle
  • Business center
  • Certified meeting planner
  • Family travel
  • Fitness center
  • Free high-speed internet
  • Full service spa
  • High-speed internet at a price
  • Kitchen
  • Kitchenette
  • Parking
  • Pool
  • Resort
  • Restaurant on-site
  • Room service
  • Tennis
  • Whirlpool in Room
  • Whirlpool on Site

Key Amenities

  • Check-in: 04:00 PM
  • Check-out: 10:00 AM
  • Express Checkout
  • High-Speed Internet Access
    • Complimentary High Speed: Check email + browse the Web
    • Complimentary Public Area


  • Complimentary on-site parking
  • Complimentary valet parking

Property Details

  • 8 floors , 560 suites

Hotel Services & Amenities

  • Air conditioning
  • Alarm clock
  • Bar-B-Q and/or picnic area
  • Coffee maker/tea service
  • Coffee/tea in-room
  • Concierge desk
  • Crib/Play Yard
  • Electrical adapters
  • Foreign exchange
  • Grocery shopping service
  • Individual climate control
  • Iron and ironing board
  • Laundry on-site
  • Local restaurant dinner delivery
  • Mobility accessible rooms
  • Newspaper in lobby
  • Phone calls: toll-free
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed
  • Room service
  • Safe
  • Safe deposit boxes, front desk
  • Storage space
  • Valet dry-cleaning
  • Washer/dryer

Business Services

  • Full business center, onsite


Surrounded by the best shopping and recreation Cancún has to offer, the amenities found at the resort will rival them all. Take full advantage of the powder-white sands just steps from your villa door where endless adventure and relaxation await. Splash the days away at the pools and find inner peace amid the soothing comfort of the spa.

Check-in: 4:00 pm

Check-out: 10:00 am

Policies and Payments

Accepts: Credit Cards


Concierge desk service

Currency Exchange

Languages spoken by staff:
Spanish, English

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-8914200

Accessible Hotel Features

Self Operating lift or a sloped entry in hotel swimming pools

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Secondary Locks on Room Windows

TTY/TTD Compatible

Toilet Seat at Wheelchair Height – Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Lighted Tennis Courts :

Open Daily: 7 a.m. – 11 p.m.

Make reservations for one of two lighted hard courts at the Westin® Kids Club between 9 a.m. – 5 p.m.


Open Daily: 7 a.m. – 10 p.m.

Three pool areas provide year-round enjoyment with crystal-clear heated water, and complimentary lounge chairs and cabanas. Laze the day away at the dramatic infinity-edge Main Pool with swim-up bar. Bring the little ones to Kids’ Pool with a waterslide to enjoy fun in the sun. Or come relax at the zero-entry pool. Adjacent to each pool, guests over the age of 16 can relax in the soothing comfort of oversized whirlpool spas.


Open Daily: 8 a.m.–9 p.m.

Indulge in a comprehensive menu of massages, body treatments and salon services. Choose to experience your treatment amid the idyllic oceanfront setting of a thatch-roof cabana or the privacy of an individual treatment room, where attentive and skilled therapists will leave you.


A hoop with complimentary basketballs is available for use on the tennis courts. Make reservations at the Westin® Kids Club between 9 a.m. – 5 p.m.


Open Daily: 7 a.m. – 11 p.m.

Make reservations for one of two lighted hard courts at the Westin® Kids Club between 9 a.m. – 5 p.m.


Open Daily: 7 a.m. – 11 p.m.

Located within the WestinWORKOUT® Fitness Studio, embrace the warmth of the sauna or steam room.


Open Daily: 9 a.m. – 5 p.m.

Grab the family and play a fun-filled round of mini golf on the 18-hole course. Special rates are available for Owners and guests.

Other Amenities

  • Four Barbecue grill areas
  • 24-hour Business Center with Internet access and printing services
  • Children’s Playground
  • Complimentary Wi-Fi Internet access throughout the resort
  • Gift Shop and Deli store, daily from 6:30 a.m. – 11 p.m.
  • 24-hour Luggage Storage
  • Onsite Doctor, daily from 9 a.m. – 5 p.m. and on call
  • Outdoor Whirlpool Spas

Step outside your villa retreat and embrace a welcoming abundance of amenities at every turn. Our family-friendly villa resort on the beach boasts spacious studios and villas with home-like amenities, pools, spa, 24-hr fitness studio, delicious dining options, kid’s activities and indoor/outdoor event venues. We look forward to making you feel at home while in Cancun.


**Please be aware that if you want a shorter stay other then 7 nights, you can only book 10 months in advance. We apologize these are the resort rules, please keep that in mind when looking at dates to book.** 


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Cancún, Quintana Roo, Mexico
21.1041434 -86.7646056999

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